South Wales Trunk Road Agency

Incident Response

The Network Control Centre provides a single point of contact for SWTRA, 24 hrs a day, 7 days a week to deal with incidents / emergencies on the network notified from the Police. The role of the team is to coordinate the response of our service providers in implementing traffic management and the clearance of debris etc following an incident on the network.

South Wales Trunk Road Agency - Incident Response


The Network Control Centre Team deal with emergency calls received from the 3 South Wales Police Authorities during normal working hours and calls out of hours are handled on our behalf by Traffic Wales Operators.

SWTRA Duty Engineers are on call to provide advice to Traffic Wales and ensure that Route Stewards are available to attend where necessary.

All calls relating to incidents on the Network should be made to the number on the above link or to the police.

Report an Incident

Notify us of debris or potholes on:

0845 602 6020

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