Our Roles and Responsibilities
Managed by South Wales Trunk Road Agent, Traffic Officers
present the public face of the Welsh Government on the highway,
responding to incidents on the Welsh network with the aim of
cutting response times and hence reducing the impact of congestion
on the network. The Traffic Officer's primary role will be to make
the area safe before assessing any secondary response requirements
and briefing the emergency services where necessary.
the powers to stop traffic and close roads, lanes and carriageways,
direct and divert traffic and pedestrians, place traffic signs and
remove abandoned or broken down vehicles Traffic Officers will play
an essential role in the safety of Welsh roads.
Like their counterparts in the Highways Agency, Traffic Officers
in South Wales will be charged with promoting and building good
working relationships with all key stakeholders to ensure common
goals associated with reducing incident-related congestion are
They will also be expected to assist in identifying where the
road infrastructure, including surface and signage, might be
enhanced or repaired, where necessary, to improve the safety of
road users, and forward such intelligence promptly and accurately
to the relevant contacts.