The Network Operations Control Room team provides a single point
of contact for SWTRA, 24 hrs a day, 7 days a week to deal with
incidents / emergencies on the network notified from the Police.
The role of the team is to coordinate the response of our service
providers in implementing traffic management and the clearance of
debris etc following an incident on the network.
Network Operations Control Room Team deal with emergency calls
received from the 3 South Wales Police Authorities as well as
dealing with members of the public, traffic management providers
and recovery services.
SWTRA Duty Engineers are on call to provide advice to Control
Room Operators and ensure that Route Stewards are available to
attend where necessary.
All calls relating to incidents on the Network should be made to
the number on the above link or to the police.