South Wales Trunk Road Agent

Incident Response

Incident Response

The Network Operations Control Room team provides a single point of contact for SWTRA, 24 hrs a day, 7 days a week to deal with incidents / emergencies on the network notified from the Police. The role of the team is to coordinate the response of our service providers in implementing traffic management and the clearance of debris etc following an incident on the network.

SWTRA Incident ResponseThe Network Operations Control Room Team deal with emergency calls received from the 3 South Wales Police Authorities as well as dealing with members of the public, traffic management providers and recovery services.

SWTRA Duty Engineers are on call to provide advice to Control Room Operators and ensure that Route Stewards are available to attend where necessary.

All calls relating to incidents on the Network should be made to the number on the above link or to the police.