South Wales Trunk Road Agent

Route Stewards

The Role Our Route Stewards Play

Our Route Stewards play a very important role in the day to day upkeep of the network. They are the first point of contact for many problems requiring attention such as;

  • Emergency Repairs
  • Routine maintenance work
  • Emergency incidents
  • Defects
  • Investigation of Complaints
  • Enforcement Issues

Our Route Stewards have probably the most public facing visible role in the Agency. They can be seen out and about on a daily basis undertaking their network management function on the ground.

They have specially marked vehicles and are easily identifiable with specially designed attire.

*Their role also involves provision of the out of hours emergency stand by providing all necessary support to ensure the safety of the highway for the user.